Based on 330 reviews
94%
(309)
5%
(17)
1%
(2)
1%
(2)
0%
(0)
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Shower stool - Tom
Lynne Harris
Shower stool

Comfortable, safe, clean love the colour;!

Hi Lynne, thank you so much for taking the time to leave a review for our Shower stool. We are happy to hear that you like your purchase. We also love the colour. :) Thanks again for your order and have a wonderful day!

Brilliant

Speaking to the Independence Shop and explaining the situation, they went completely out of their way to assist and provide what we needed. I could not be happier with the service and product I received.

Hi Stephen, Thank you for taking the time to leave a review and great rating. We are delighted to hear that you are satisfied with our service and product. Thank you for choosing our mini alarm and torch and reach out if we can assist in the future. Thanks again for your order and have a great day.

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USB Charger
Stephen Meredith
Great Service

From the moment I reached out to the Independence Shop I received nothing but great service and assistance. Would recommend them.

Thank you for your kind words Stephen! We're very happy to hear that you had a great experience with our service. Thank you for recommending us! Truely appreciated. :)

Motion sensor night light

Works very well, strong magnets and run time is more than sufficient.

Thank you for leaving a review for our motion sensor night light! We are happy to hear that it works well for you and that you are satisfied with the strength of the magnets and the run time. We truely appreciate your feedback and thank you for choosing our product. Have a great day!

Electric salt and pepper grinder set

Works great, easy to use and arrived quickly - very happy

Hi Macca, Thank you for your great review of our electric salt and pepper grinder set! We're happy to hear that it works great, is easy to use and arrived quickly. Thank you for choosing our grinder set :) Happy seasoning :)

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iTag item locator
Macca McCleary
iTag item locator

Works great, easy to set up and arrived quickly - very happy

Hi Macca! Thank you for leaving such a positive review for our iTag item locator. We're happy to hear that it works great and was easy to set up for you. Thank you for choosing our item locator!

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Non-slip mat - large
Helen Gillett
A good colour and size

The mat seems to be non-slip and a good size and colour for my mother's changing 'dementia' needs. And The Independence Shop were very efficient in getting to us quickly. In my opinion, given how hard it was to find a suitable mat for my mother, it was definitely worth the cost, and it appears to be of good quality.

Hi Helen! Thank you so much for taking the time to leave a review. We're happy to hear that the non-slip mat meets your mother's needs, that you find it to be of good quality and that it arrived quickly. Thank you again for your order and have a great day!

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Easy hold mug
Teena Thompson

Excellent quality and just what I needed.
I was sceptical about drinking out of plastic but it did not alter the taste of drinks at all.

Hi Teena, Thank you for taking the time to leave us a review! We're so happy to hear that our Easy hold mug met your expectations and was exactly what you needed. We completely understand your initial scepticism about drinking out of plastic, but we're happy to hear that it didn't affect the taste of your drinks. Thank you for choosing our product. Cheers!

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Sock donner
Maria Bothwell
Works well to put socks on

Good aid, thank you

Hi Maria, Thank you for taking the time to leave a review. We are happy to hear that our sock donner has been a helpful aid for you. We appreciate your support and wish you a great day.

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Neck light for reading
Bianca Greyvenstein
Best neck light

Great for reading, crosswords, crochet, excellent purchase! Also cute colour

Hi Bianca, Thank you for your positive review of our neck light! We're happy to hear that it's been a helpful tool for your activities. We're also happy that you like the color. :) Thank you again for your order and have a great day.

The clock that helps my wife every day.

My wife has short-term memory loss and the clock will provide the information that she needs every day. It helps to relieve the frustration caused by her condition and enables her to start the day on a positive note.

The screen is well-designed. The figures are large, black on white background and can be read easily.

I purchased the clock from The Independence Shop as they are an Australian company, the website is good quality and the "Thank you" note from Chris and Rosie was appreciated: they know how to make customers feel welcome.

Thank you

Ron from Cairns.

Dear Ron from Cairns, thank you for sharing your experience with the Robin Dementia Day Clock. We are happy to hear that our clock has been a helpful tool for your wife's short-term memory loss. It's wonderful to know that it has made a positive impact on her daily routine and has helped to alleviate frustrations. We are also happy to hear that your experience with The Independence Shop was enjoyable. We strive to make every customer feel welcome and appreciated. Thank you so much again for your kind words and for choosing us. We wish you and your wife all the best and a Happy Easter.

I have bought motion sensor lights from other sources, these are the best. They are easy to switch from off to auto, sturdy and have a strong light.

Hi! Thank you so much for your kind review. We're thrilled to hear that our motion sensor night light is the best one you've tried and that you find it easy to use and sturdy. Thank you for choosing our light. :) Have a great day!

Alarm Clock

This Is exactly what I needed .
I wear hearing aids and needed something that would wake me up for my new job .
I have an early start and didn’t want to rely on my husband to wake me up.
It’s perfect .
I love that you can dim the numbers right down too , perfect for weekend sleep ins .

Hi Grace! Thank you for taking the time to leave a review for our Shaking digital alarm clock. We're happy to hear that it has been helpful in waking you up for your new job and that you enjoy the dimming function for those weekend sleep-ins. :) Thank you for choosing our product and we wish you all the best in your new job!

Toilet seat raiser

I am very happy with the helpful service of the company and the quick delivery of the item in question.

Hi Rosalie, thank you so much for your positive review! We are happy to hear that you are satisfied with our service and that the delivery was quick. Thank you for choosing us and if we can help in the future just reach out. Have a great day!

Great product, well made and comfortable. Easy to clean very happy with purchase.

Hi, thank you for your great review. We are very happy to hear that you're happy, that the Toilet Seat Raiser is comfortable for you and easy to clean. Thank you again for your order with us. Have a great day.

Good quality product.

Hi Bryan, Thank you for your positive feedback! We're happy to hear that you are happy with the quality of our Extendable extra long travel shoe horn. :) Thank you so much again for your order.

Does not work as per description and illustrations.

Dear Glenn, We apologise that the product did not meet your expectations. Would you mind providing more specific details on what did not work for you so that we can better understand? On our listing you can see the instructional video on use of the sock and compression sock aid, which is also available here: https://youtu.be/k4YPHcSlrHM?si=1eAwK_t1YQsRWXIz . We hope this gives you some further guidance. Thank you for taking the time to provide your feedback.

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Long reacher
Pamela Child

So far - so good! Works well & still in one piece!

Hi Pamela, Thank you for your positive review! We're happy to hear that our long reacher works well for you and that it is holding up strong. :) Thanks so much again for your order and Happy reaching!

All good

Hi Horan, Thank you for your positive feedback! We are happy to hear that you are satisfied with our multifunctional night light. Thanks again for your order. Have a great day!

JUST GREAT

This weighted cutlery set has helped my husband heaps, as now keeps his hand steady when eating. I certainly thank you and will be looking forward to buying other products when needed,

Thank you so much for your kind words! We are happy to hear that our weighted cutlery set has made a positive impact for your husband when eating. We appreciate your support and look forward to serving you in the future. Thanks again.

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CARY Base Reminder Clock
Philip John Woodyatt
Amazing clock

I purchased this clock for hubby with Parkinson’s who has some short term memory issues. Already I can say it’s far superior than any other clock. It was quick and simple to set up and it’s very easy to amend reminders. I had tried another clock but hubby was ‘zoning out’ the alarms and still missing meds. This one is easily changes including a voice message from me…. Yes, it’s expensive… but I feel I wasted money trying the cheaper one first.

Hi Victoria,
Thank you for taking the time to share your experience with the CARY Base Reminder Clock. We are happy to hear that it has been an amazing addition for your husbands daily routine. We are also happy to hear that you found it quick and simple to set up and find it easy to amend reminders.

We apologize for any inconvenience caused by trying a cheaper alternative first, but we are thrilled to have been able to provide a solution that works for you and your husband. We hope our clock continues to make a positive impact in your husbands daily routine.

Thank you for choosing us and for your kind words. We truly appreciate your support.

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Multifunctional night light
Lisa van der Veer
Very happy

We purchased 2 of these to assist ageing parent during power outages.
Having tested the power outage light it provides sufficient light to be able to assist in finding way around room/s and find other stronger light sources.
The low level night light has proven to be valuable when getting up through the night and using bathroom, etc providing enough light without ruining night vision.

Hi Lisa! Thank you so much for taking the time to leave such a detailled review of our multifunctional night light. We're glad to hear that it has been helpful in aiding your ageing parent during power outages. We're also happy to hear that the low level night light has proven to be useful for getting around at night. Thank you for choosing our product and for sharing your experience. Have a great day!

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Neck light for reading
Kim Blackwell
Neck light

What a fantastic object! Perfect for reading and my craft work. I highly recommend it.

Thank you so much for your kind words Kim! We are thrilled to hear that our neck light has been a helpful tool for your reading and craft work. Your recommendation means a lot to us. Happy reading and crafting!

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Long metal shoe horn
Brenton Long
Strong workable

No swishy of the shoe horn strong and convienant length

Hi Brenton, Thank you for leaving a review for our long metal shoe horn! We're happy to hear that you're happy and that you find it strong and convenient in length. Thank you for choosing our shoe horn and we hope it continues to serve you well. Have a great day!

Works beautifully and a crafting asset

i wanted some light to help with my crafting projects and this delivers. Easy to charge and light to wear, the lights illuminate my tapestry work wonderfully. i find that I can enjoy my hobby longer now, and it's easier to see where to place the stitches. My brain aches a how lot less! Great colour and a perfect gift for my fellow crafters. Shipping was quick too, and the packaging was thoughtful and kind. A real gift to receive.

Hi Elle, thank you so much for taking the time to leave us such a lovely review and for sharing your experience! We are so happy to hear that our neck light has been a great asset for your crafting projects. It's wonderful to know that it has made your hobby more enjoyable and has reduced strain on your eyes. We hope you continue to enjoy using it and we appreciate your support. Happy crafting!