Based on 297 reviews
93%
(277)
6%
(17)
1%
(2)
0%
(1)
0%
(0)
Fast and efficient

Purchase and delivery was prompt. Excellent service.

Thank you for your positive review Anne! We're thrilled to hear that your shopping experience with us was both fast and efficient. We truely appreciate your support and thank you again for your kind words! :)

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The Independence Shop
Pauline Howard
Good service

Great service and fast delivery. Will definitely buy from here again.

Thank you for your kind words Pauline! We are thrilled to hear that you had a great experience with our service and fast delivery. :) Thank you so much for choosing us. :)

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The Independence Shop
CHARLES DENHAM
GREAT EXPERIENCE

From simple online ordering, great communication, tracking and the parcel arriving as predicted, it was a most enjoyable experience. I would recommend The Independence Shop.

Thank you for your kind words Charles! We are happy to hear that you had a great experience with our online ordering process and that you were satisfied with our communication and tracking. Also a big Thank you for recommending us to others! We truly appreciate your support. :)

Very helpful with placing my order.
Supplied Invoice to suit my needs
Great communication in relation to invoice, dispatching of order and notification of when I would receive my order.

Hi Karen, Thank you so much for your kind words and for taking the time to leave a review. We are happy that our service was helpful in placing your order and that our invoice before purchase met your needs. Communication is important to us, so we are very happy to hear that you were pleased with our updates throughout the process as well :) Thanks so much again for your order :)

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The Independence Shop
Julie FLEMING
Prompt delivery

Item was delivered quickly and in good order.
Will certainly be using this website again.

Hi Julie! Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience purchasing from us and that the delivery was quickly. :) Thanks so much again for your order and Have a great day!

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The Independence Shop
Christine Fry
Great products

Excellent range of products. The website was easy to navigate, and delivery was prompt with products well packaged.

Thank you for your kind words and great review Christine! We are very happy to hear that you had a positive experience with our website and order fulfillment service. We truely appreciate your feedback and hope to see you again soon! Have a great week. The Independence Shop Team :)

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The Independence Shop
Christine Fanning
The Independence Shop

I recently bought a big buttoned remote from The Independence Shop and I received it quickly and in excellent condition. I like to deal with Australian businesses whenever I can and if the item is Australian-made then that's even better. The people running this business are super friendly and are obviously passionate about what they do. I will definitely be looking at their website FIRST from now on when I am looking for useful, practical products that will allow me and my family to stay active as we get older.

Thank you a lot for your kind review and great rating, Christine. We are so happy to hear that you had a positive experience shopping with us and that our big button universal remote meets your expectations. Your support truely means a lot to us and we are happy to help you and your family stay active. Thank you again for your order and for choosing to shop with us! :)

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The Independence Shop
Pavla Demirkol
Very good.

Fast shipping, excellent quality products and updates regarding orders.

Thank you for your kind words, Pavla! That means a lot to us. We're thrilled to hear that you had a positive experience with our shop and that you were pleased with the speed of shipping and the quality of our products. Thank you so much again for your order :)

Easy to order. Well priced.
Arrived promptly

Hi Kerry, Thank you so much for taking the time to leave a review for our online shop. We are delighted to hear that you found the ordering process easy and our prices reasonable. Also very happy to hear that your happy with our service. Thanks so much for choosing us. :)

Great service

Immediate response to order, item arrived promptly and was exactly as advertised. Great service

Hi Karan, Thank you so much for taking the time to leave us a positive review. We are thrilled to hear that you had a great experience with our service and product description. We truly appreciate your support and hope to see you again soon. :)

Happy customer 😊

Item was easy to order. Communication with order well managed. Item arrived in a few days. Was everything I expected. Would definitely use this company again.

Hi! Thank you so much for your kind words. We're delighted to hear that you had a positive experience with our shop. Thank you for choosing us and we look forward to serving you again in the future. 😊 Warm regards, The Independence Shop Team

Fast delivery

Thank you for your feedback Megan! We are thrilled to hear that you received your order quickly. We hope you enjoyed shopping with us. Thank you :)

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The Independence Shop
Karen Guarnaccia

My products arrived so quickly, well packaged and are the best fragrances I've purchased to date,

Hi Karen, Thank you so much for taking the time to leave us a shop review! We are thrilled to hear that you are happy with your purchase, our service and packaging, and that our products have exceeded your expectations. We hope you continue to enjoy your new fragrances and we appreciate your support. Warm regards, The Independence Shop Team :)

Great service

Delivery was very fast. Item packed well. Looking at more products. Happy with the service.

Hi Kaye, Thank you for your great rating and kind words! We are delighted to hear that you had a great experience with our delivery and packaging and that your happy with our service. :) Thank you so much again for your order. Have a great evening.

Satisfied customer

I purchased four products, each has proved good value, easy to use and three had no batteries to chase after.
What I also liked was this was a local business with personal delivery which was very prompt.

Hi P.C. Thank you so much for taking the time to leave us a review! We're thrilled to hear that you're satisfied with your purchase, our local business and our personal local delivery service. We truely appreciate your support and hope to see you again soon. Have a great day!

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The Independence Shop
Sharon Kyriacou

Quick service. Delivered items are as shown. Excellent service

Hi Sharon, Thank you so much for your great review and rating! We are thrilled to hear that you had a positive experience with our service and that the delivered items met your expectations. Your feedback really means a lot to us. Thank you. :)
Warm regards,
The Independence Shop Team

A very easy on line shopping experience. Thanks!

Hi Mark,
Thank you so much for your great rating and for your kind words! We are very happy that you had a smooth and enjoyable shopping experience. That really makes our day. :) Thank you again for choosing us.
Warm regards,
The Independence Shop Team

really quick service

I was really happy with purchasing online from The Independence Shop, my order was processed straight away and I received the product a couple of days later! Thank you!

Hi Lee! Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience purchasing from us and that your order arrived quickly. Thank you again for your order. Have a great day, The Independence Shop Team

Helpful and efficient

I rang them for advice. The advice was helpful and the products came very quickly. Thank you

Hi Lynn, thank you so much for you 5-star review of our shop. We are happy to hear that you liked our service. We truely appreciate your kind words and thank you again for choosing us. Have a great weekend!

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The Independence Shop
Timothy Quinn

Fast delivery

Thank you for your great review Timothy! We're so glad to hear that you received your order quickly. Happy shopping! And thank you again for your order.

We ordered our products for free local delivery, and couldn't be happier! They were delivered within the hour! I almost fell over! Plus great quality products for around the home and garden. Can definitely recommend The Independence Shop, especially for Bribie Islanders.

Hi JP! Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you were happy with our free local delivery service and the quality of our products. We are so glad we could make your experience with The Independence Shop a great one. We appreciate your recommendation and look forward to serving you again in the future. Have a lovely day!

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The Independence Shop
Tess Batcheldor

I had an excellent experience. They have a wide range of products for independent living. Very happy with their service and to support a small Aussie business :-) Will definitely purchase from them again!

Hi Tess, Thank you so much for your kind words! We are delighted to hear that you had an excellent experience with our products for independent living. It means a lot to us to have your support as a small Aussie business. We look forward to serving you again in the future. :)

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The Independence Shop
Kelsey Gardiner

Highly recommended. Found some great daily living aids and super gift ideas over the Xmas period from this online shop! My order arrived quickly and was well packaged.

Thank you for your kind words Kelsey! We're glad to hear that you found our shop helpful and were able to find some great products for your daily living needs and gifts during the holiday season. And we are happy that your order arrived quickly and safely. Thank you for choosing us and we truely appreciate your support!

Great service!! I purchased through www.theindependenceshop.com.au and they delivered locally to mum in Bellara within the hour! Happy with the seatbelt reacher and Handybar that we purchased for the car, quality Stander products. Can recommend buying daily living products from The Independence Shop.

Hi Jil, Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a great experience with our products and service. We appreciate your recommendation and hope to assist you again in the future. Have a wonderful day!

Reliable service and a great selection of products. Found quite a few things that I didn't know were available. Worth a look!

Thank you so much for your great review Michael! We are happy to hear that you had a positive experience with our service and found some new products to try. Thank you so much for choosing us and we hope to see you soon again!