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The Independence Shop LogoThe Independence Shop Logo
  • by daily activity
    • eating and drinking
    • bathing
    • toileting
    • dressing and grooming
    • active mind
    • gardening
    • outdoor activities
  • by room
    • kitchen
    • bathroom
    • toilet
    • bedroom and living
    • electronic aids
    • garden
    • out and about
    • other daily living aids
  • by condition
    • arthritis
    • dementia
    • frailty
    • hard of hearing
    • visual impairment
    • bad back, knees, hips
  • all products
    • Show me everything!
    • On SALE
    • Under $50
  • gifts
    • gift ideas
    • gifts under $50
    • gift cards & vouchers
    • gift wrapping
  • SALE!
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We wish you a Happy New Year.
Dear customers, we're on a short break from 29.12.25 to 31.12.25. All orders will be promptly dispatched on 02.01.26.
Based on 427 reviews
Write a review
93%
(396)
6%
(26)
1%
(3)
0%
(2)
0%
(0)
A
Extendable extra long travel shoe horn
Anonymous
Extendable extra long travel shoe horn
A
Non-slip toilet mat
Anonymous
Mats are great fit and do not

Mats are great fit and do not move

Non-slip toilet mat

Thank you for your positive review! We're happy to hear that our non-slip toilet mats work well for you and stay in place. :) We appreciate your feedback and wish you a Merry Christmas.

A
Dementia clock with voice reminders
Anonymous
The service was so good

The service was so good. My clock arrived very quickly and is exactly what I hoped for.

Dementia clock with voice reminders

Thank you for your kind review! We're delighted to hear that you had a positive experience with our service, that your clock arrived quickly and meets your expectations. Thank you for choosing us and have a Merry Christmas.

D
Dementia clock with voice reminders
David
Rather pleased especially in the night hours

Rather pleased especially in the night hours, excellent! but your documentation is not too good at all. Suggest you modify your naming of the clock from Dementia, that labelling does not sit good on me at all. I am over eighty but
not demented, well not yet! good luck.

Dementia clock with voice reminders

Dear David, thank you for your feedback on our clock. We are glad to hear that you are pleased with its performance, especially during the night hours.

We apologise if the labeling of the clock as 'Dementia clock' may have caused discomfort for you. Our intention was to make the clock easier to find online for Occupational Therapists and Support Coordinators, but we understand your concern and will definetely think about other naming options.

We truely appreciate your support and wish you a Merry Christmas.

L
Sunscreen and lotion applicator
Leonard Gaston
lotion applier

postage was quick and the goods are just what I need

Sunscreen and lotion applicator

Hi Leonard, Thank you for your great review. We're happy to hear that the lotion applicator arrived quickly and meets your needs. Thank you again for your order and have a great rest of your day!

A
Travel bidet
Anonymous
This works better than I thought it would! Definitely much better than wiping dry

This works better than I thought it would! Definitely much better than wiping dry.

Travel bidet

Thank you for your positive review! We're glad to hear that our travel bidet exceeded your expectations and provided a better experience than wiping. Thank you again for your order and have a great day.

A
Extra thick pen
Angela

I got these pens to help with my writing since my MS diagnosis and the hand tremors assiciated. The thicker grip is easier to hold and helps keep a steadier movement when writing.

Extra thick pen

Hi Angela, thank you for your great review. We are happy to hear that the pens help you writing. We would like to thank you again for your order and wish you a great week.

D
Extendable extra long travel shoe horn
D.M.

Excellent as described abd very happy recipient

Extendable extra long travel shoe horn

Hi, thank you for your great review and rating. We are happy to hear that you like your new shoe horn. Thank you again for your order and have a great rest of your day :)

A
Long-handled back scrubber
Anonymous
Brilliant product!

This scrubber is both comfortable to hold and gentle on the skin. Very happy with this product and I’m going to buy one for everyone in my family.

Long-handled back scrubber

Hi, we are very happy to hear that you are very happy with your new back scrubber. Great to know that you find it comfortable and gentle on your skin. Thank you so much for your review and for your purchase :)

L
Couch standing aid and TV tray
L.B.

I love this tray. I use it for eating my meals and doing my computer work. I have a lift chair and it fits nicely with that. The tray swivels away and The grab pole gives you leverage when you want to stand up. I highly recommend this product.

Couch standing aid and TV tray

Hi, thank you for your great review. We are very happy to hear that you like your new purchase and that it fits nicely. And thank you a lot for your recommendation as well. Have a great day .

D
Easy hold mug
Darryl Cope
Easy hold mug

Hi Darryl, thank you for your great rating. We're happy to hear that you like your new cup. Have a great day!

A
Shaking digital alarm clock
Anonymous

I am so deaf in the morning without my hearin g aids it really wakes me up.

Shaking digital alarm clock

Hi! Thank you for your review. We're happy to hear that our shaking digital alarm clock is able to wake you up in the morning, even without your hearing aids. Thank you so much again for your order and have a great day!

J
Button aid and zipper hook
John Yardley
I love it so much it is very Very easy to yous

I love it so much it is very Very easy to yous.

Button aid and zipper hook

Hi John, thank you so much for your review! We are delighted to hear that our button aid and zipper hook has been helpful and easy to use for you. We appreciate your support and hope it continues to make your daily routine easier. Have a wonderful day!

A
Neck light for reading
Anonymous
Neck light for reading

Hi, thank you for your rating of our Neck Light! If there is anything we can improve please let us know. Thank you afgain for choosing our product and have a great day.

A
Pedicure and foot care stool
Anonymous
A great product & top class Aussie service

A great product & top class Aussie service ... Thank you

Pedicure and foot care stool

Thank you so much for your kind words and for choosing our Pedicure and Foot Care Stool. We're happy to hear that you're happy with the product and our service. :) Thank you for your support! Have a great day.

C
Seat belt reacher
C.F.

Not perfect hard to locate it in a good position where it works to easily pull the belt out. I have mixed feelings about this design. It's better than nothing but i feel there is something better to be implemented in the design.

Seat belt reacher

Hi, thank you for your review. Glad to hear that it helps a bit. We agree, however we've searched a long time but couldn't find anything better on the market. The most important thing is that it doesn't obstruct driving. Also, it has to be a safe if a vehicle crashes which limits the choice of material and the design. Unfortunately, we can't post a link here but if you search "Seat Belt Reacher" on youtube there might be some better instructional videos available. We would like to thank you again for your feedback and orders and wish you a great weekend.

G
Electric salt and pepper grinder set
Gary Harvey, Canberra
It's very nice to be able to press a large-enough button and hear it grinding

It's very nice to be able to press a large-enough button and hear it grinding. Saving my thumb from having to grasp the old manual S+P shakers. Only thing not clear to me is which way to turn the under-unit dial to get smaller sized sprinkles. Not a big deal, we'll experiment. Rechargeable is a big plus, no more batteries to change and discard safely.

Electric salt and pepper grinder set

Thank you for your great review Gary! We're happy to hear that you enjoy the convenience of our electric salt and pepper grinder set. :) To adjust the grind size, simply rotate the under-unit dial clockwise for a finer grind and counterclockwise for a coarser grind. We hope this helps. We'll also forward the feedback to our supplier and maybe they can add some additional marks in the future :) Thank you so much again for your order and Happy seasoning!

A
Foldable garden kneeler and seat
Anonymous
Great

Great communication

Foldable garden kneeler and seat

Hi, thank you for your positive review! We are happy to hear that our communication has been helpful to you. Thank you again for your order and have a great weekend!

S
Sock donner
Sonia J
wow! Can put my socks on by myself now

Great product. Easy to use once you get used to it. Nice colour sturdy construction

Sock donner

Hi Sonia,
Thank you for leaving a great review for our Sock Donner. We're thrilled to hear that it has made putting on socks easier for you. Happy sock donning!

A
Big Button Universal Remote
Anonymous
Excellent remote

Excellent remote for an elderly person who can know change his own tv channels. Given him back some independence

Big Button Universal Remote

Hi, thank you for your kind words about our Big Button Universal Remote. We are so glad to hear it has been helpful for an elderly loved one in regaining their independence. Thank you for choosing us.

H
Extra thick pen
Hasini Madukuri
Life-saving!!

As a year 12 student who really struggled with handwriting - these pens have been a lifesaver!
When writing with normal pens, I felt like I couldn't really control the pen, my hand would hurt so much and my handwriting was horrible.
The thickness of the grip for these pens have made writing feel so much easier. My hand doesn't hurt as much anymore (even when writing for two straight hours), I feel like I can control the pen properly and my handwriting improved so much.
Delivery is also super fast as I picked the faster option.
Thank you so much for making these, I wouldn't have been able to write as much as I did in my exams if I was still using a normal pen :)
HIGHLY RECOMMEND!!

Extra thick pen

Hi Hasini, Thank you so much for your kind review! We are so glad to hear that our extra thick pens have been a lifesaver for you. We're also happy to hear that our pens have helped improve your handwriting and reduce hand fatigue. Thank you for recommending our product, we truly appreciate it!
Happy writing!

D
Big Button Universal Remote
Debbie Sampson
Great for my elderly dad

Great for my elderly dad.

Big Button Universal Remote

Hi Debbie! Thank you so much for leaving a review. We are glad to hear that our Big Button Universal Remote works well for your dad. :) Have a great day!

A
Non-slip mat - large
Anonymous
Great experience

prompt delivery and product exactly as expected.

Non-slip mat - large

Thank you for your positive feedback! We're happy to hear that you had a great experience with our service and that the mat meets your expectations. Thank you so much again for your order.

N
Two-handled mug discreet internal cone
Neil Tumbers
Two-handled mug discreet internal cone

Hi Neil, thank you for your great rating! We appreciate your feedback and hope you continue to enjoy your new mug. Have a great day!

A
Extra thick pen
Anne
The best pen for arthritic hands

The best pen for arthritic hands. Love it as it makes writing so much easier.

Extra thick pen

Hi Anne, thank you for your kind review! We're glad to hear that our Extra thick pen has made writing easier for you. We appreciate your support and hope you continue to enjoy our product. :) Have a great day!

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★ Reviews

Let customers speak for us

427 reviews
Write a review
93%
(396)
6%
(26)
1%
(3)
0%
(2)
0%
(0)
A
Extendable extra long travel shoe horn
Anonymous
A
Non-slip toilet mat
Anonymous
Mats are great fit and do not

Mats are great fit and do not move

Thank you for your positive review! We're happy to hear that our non-slip toilet mats work well for you and stay in place. :) We appreciate your feedback and wish you a Merry Christmas.

A
Dementia clock with voice reminders
Anonymous
The service was so good

The service was so good. My clock arrived very quickly and is exactly what I hoped for.

Thank you for your kind review! We're delighted to hear that you had a positive experience with our service, that your clock arrived quickly and meets your expectations. Thank you for choosing us and have a Merry Christmas.

D
Dementia clock with voice reminders
David
Rather pleased especially in the night hours

Rather pleased especially in the night hours, excellent! but your documentation is not too good at all. Suggest you modify your naming of the clock from Dementia, that labelling does not sit good on me at all. I am over eighty but
not demented, well not yet! good luck.

Dear David, thank you for your feedback on our clock. We are glad to hear that you are pleased with its performance, especially during the night hours.

We apologise if the labeling of the clock as 'Dementia clock' may have caused discomfort for you. Our intention was to make the clock easier to find online for Occupational Therapists and Support Coordinators, but we understand your concern and will definetely think about other naming options.

We truely appreciate your support and wish you a Merry Christmas.

L
Sunscreen and lotion applicator
Leonard Gaston
lotion applier

postage was quick and the goods are just what I need

Hi Leonard, Thank you for your great review. We're happy to hear that the lotion applicator arrived quickly and meets your needs. Thank you again for your order and have a great rest of your day!

123